Need help in Japan?

Tell the operator where you are and what happened

If you cannot call or communicate

Ask a nearby lifeguard or member of staff to make the call. If your phone cannot place it, ask people nearby for help. In an emergency, contact the appropriate emergency service rather than waiting for a website inquiry or travel consultation.

Tell the operator if you need English. This guide does not promise that English is available at every emergency desk.

Short phrases to show someone nearby

Point to the phrase you need. Add your location in the blank.

Please call the Japan Coast Guard on 118.

海上保安庁の118番に電話してください。

Please call an ambulance on 119.

119番に電話して、救急車を呼んでください。

Please call the police on 110.

110番に電話して、警察を呼んでください。

I am at ______.

今いる場所は ______ です。

I need an English interpreter.

英語の通訳が必要です。